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Our Onboarding Process

A Simple Process

Our onboarding process is designed to be seamless and fully managed by our dedicated Onboarding Specialists and leadership team. From the very beginning, we guide the introduction and transition of your Virtual Assistant into your office, ensuring you’re set up for long-term success.

Our goal is to become a true extension of your practice, not just another third-party service. While your VA operates from our office, they are trained, connected, and equipped to perform as productively as if they were right there in yours.

Onboarding Process

Onboarding with us is hassle-free, allowing you to quickly access the support you need to streamline your practice operations. Experience a seamless onboarding process with DentVia, in just three simple steps:
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Step 1

Onboard

During the onboarding call, we learn about your PMS system, specific needs, and preferences. We review your tasks and workload so we can match you with a VA who fits seamlessly into your office and ensures the best placement possible.
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Step 2

Integrate

This is where you meet your VA and begin office-specific training. Your practice manager or team member will guide the VA through your workflows, systems, and preferences. This step ensures your VA becomes a true extension of your office.
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Step 3

Go Live

This is your Virtual Assistant’s first day working in your practice. We make sure everything is fully connected, run mock calls, and test systems so that the transition is smooth and your VA is set up for success from day one.

Client Testimonials

If you’re seeking high-quality, professional, and friendly support, look no further than our team.

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5/5

Before this, I just had a team that was bogged down by the back end paperwork of dentistry. DentVia has made my team’s workflow and my own workflow as a dentist a lot easier. We have more efficiency and happier patients.

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Dr. Alex Shore, D.D.S.

Homewood, IL

5/5

DentVia people are just amazing! Once they get onboarded with you, you’ll see the difference. Communication is on the spot, there is NO lag. It was amazing how much my front desk had trained help. 

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Dr. Nazish Jafri, D.D.S.

Murfreesboro, TN