Dental Insurance Support
Dental Insurance Verification
Dental-Trained Team
Secure Facilities
Flexible Coverage
More Time for Patients
Take Insurance Verification Off Your Front Desk’s Daily To-Do List
Verifying dental benefits takes time, especially when your front desk is also answering calls, scheduling patients, confirming appointments, and helping the people already in your office.
DentVia gives your practice a trained remote resource focused on gathering and organizing available insurance information. Your in-office team can spend less time managing verification tasks and more time supporting patients.
What We Handle
Dental Insurance Verification Support for Your Practice
Choose the verification responsibilities and coverage that fit your existing workflow.
Insurance Eligibility Verification
Confirm whether a patient’s dental insurance coverage is active before the appointment and update the details in your patient management system.
New Patient Breakdowns
Gather and organize benefit information for new patients so your team has a clearer picture of the coverage information available from the insurance carrier.
Catch Insurance Details
Identify insurance clauses, frequencies, and limitations within a plan that your team may need when discussing treatment and benefits with patients.
PPO Eligibility Verification
Confirm insurance eligibility and history information your practice needs before the patient’s visit.
Medicaid Eligibility Verification
Capture Medicaid eligibility and treatment history details your practice needs before the patient’s visit.
Medicare Eligibility Verification
Review available Medicare eligibility information for patients whose coverage requires verification.
Coverage Support
Private Insurance, Medicaid, & Medicare Verification
Private Insurance
Create custom breakdowns and available benefits
Medicaid
Confirm eligibility and confirm treatment history
Medicare
Review eligibility and confirm available benefits
A Clear Workflow
How Dental Insurance Verification Works With DentVia
Your DentVia team works within the systems and process your practice already uses.
Secure Access Is Established
Your DentVia team receives approved access to your patient management system and portals to complete assigned verification work.
Benefits Are Verified
We contact insurance or access their portal to gather the available eligibility and benefit information, defined in your workflow.
Information Is Provided
Insurance information updated in practice management system, such as: the coverage table, maximum, frequencies, history and deductible.
The DentVia Advantage
Consistent Support Without Adding Another In-Office Position
DentVia’s dental virtual assistants help practices create more room in the day by taking on time-consuming insurance verification responsibilities.
- Reduce the verification workload on your front desk
- Keep benefit information more organized
- Support smoother new patient intake
- Add flexible coverage hours as your needs change
- Work inside your existing digital systems
Clear Information Before the Visit
Help Your Team Start the Patient Conversation Better Prepared
Less Time Chasing Information
Give verification work a dedicated place in your administrative workflow instead of squeezing it between calls and check-ins.
More Organized Benefit Details
Keep the available eligibility and benefit information accessible to the people who need it before the appointment.
More Focus Inside the Practice
Allow your onsite team to direct more attention toward patients and the responsibilities that must happen in the office.
Important: Insurance verification is not a guarantee of coverage or payment. Benefits are subject to the patient’s plan and the insurance carrier’s final determination.
Common Questions
Dental Insurance Verification FAQs
Can your team work in our dental practice software?
DentVia works with nearly every dental practice management system. Cloud-based systems can be accessed through an assigned account, while other systems can be accessed through secure screen-connect software.
How does DentVia protect patient information?
DentVia agents work onsite in secured office facilities using secured computers and networks monitored for HIPAA compliance. Team members also complete privacy and security training and certification.
Can DentVia verify Medicaid and Medicare eligibility?
Yes. DentVia’s dental virtual assistants can support eligibility verification for private insurance, Medicaid, and Medicare.
How quickly can we get started?
DentVia typically onboards clients within one week. During onboarding, the team learns your systems, workflow, responsibilities, and communication preferences.
Can we use DentVia only for insurance verification?
DentVia offers flexible dental virtual assistant support. Schedule a consultation to discuss the coverage hours and responsibilities that fit your practice.
Related Dental Support
More Ways DentVia Can Support Your Practice
Dental Billing & Claims
Support with claim submissions, follow-up, appeals, accounts receivable, and patient ledgers.
Dental Credentialing
Application preparation, submission, credential verification, and insurance company follow-up.
Virtual Dental Receptionist
Phone support, scheduling, reminders, patient follow-up, and dental administrative assistance.
Get Started With DentVia
Make Insurance Verification Easier on Your Team
Give your practice reliable support for eligibility checks, new patient benefit breakdowns, and insurance information gathering.